Delivery Policy is applicable only for the Food orders being made on Helloorders.com
i. If you have chosen ‘Home Delivery’ while placing your order, then your order will be delivered to the address that you specified in your account either by our Delivery Executive or the restaurants’ Delivery Boy within the stated delivery time on the confirmation of your order by the restaurant.
ii. The delivery time stated is an estimation only and may vary.
iii. If you fail to accept the delivery which is out for delivery, or fail to instruct the Delivery Executive/Delivery Boy to reach your locality in case of in-appropriate delivery address then the ordered items shall be considered as delivered to you and either we or the restaurant are not responsible for the failure in delivery.
i. If you have chosen Pick Up/Takeaway while placing your order, then on the confirmation of your order by the restaurant, you have to reach the restaurant to collect the ordered item(s) by quoting your order number